Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.
The only thing we know about the future is that it will be different.
When a subject becomes totally obsolete we make it a required course.
Making good decisions is a crucial skill at every level.
Effective leadership is not about making speeches or being liked leadership is defined by results not attributes.
Management is doing things right leadership is doing the right things.
Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information.
Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.
Today knowledge has power. It controls access to opportunity and advancement.
Management by objective works - if you know the objectives. Ninety percent of the time you don't.
We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.
Never mind your happiness do your duty.
My greatest strength as a consultant is to be ignorant and ask a few questions.
Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the 'naturals', the ones who somehow know how to teach.